Terms
of use.

Version 1.0 · In effect 20 August 2026 · Last updated 20 August 2026

1. Agreement and definitions

These Terms of Use (“Terms”) are a binding agreement between you and Awakenn Pte. Ltd. (UEN 202616337E), a company incorporated in Singapore (“we”, “us”, “our”), governing your use of the Awakenn iOS application and directly related services (the “App”). By tapping “I agree”, creating an account, or using the App, you agree to these Terms and the other documents listed in Section 2. If you do not agree, do not use the App.

In these Terms: “Awakenn” and the “App” mean our Awakenn iOS application and its directly related services (not the company); “we/us/our” means Awakenn Pte. Ltd.; “Subscription” has the meaning in the Subscription Terms; “Your Content” means content you create in the App (reflections and journal entries, highlights, bookmarks, and alarm labels); and “Agreement” means the documents in Section 2 together. Your tap on “I agree” is your electronic signature and forms a valid contract under s.11 of Singapore’s Electronic Transactions Act 2010 (see Section 23).

These Terms include provisions that limit our liability (Section 15) and that govern how disputes are resolved (Section 18), including arbitration for some users and Singapore-court and small-claims access for others. Please read them carefully.

2. The documents that apply, and order of precedence

The Agreement consists of: (1) the Privacy Policy; (2) the Subscription Terms; (3) these Terms of Use; and (4) the Disclaimers. Each is incorporated into the Agreement. If there is a conflict:

• (a) on personal-data collection, use, disclosure, or retention, the Privacy Policy prevails;
• (b) on payment, billing, trials, and cancellation, the Subscription Terms prevail over these Terms and the Disclaimers;
• (c) on all other matters, these Terms of Use prevail over the Disclaimers — except that this order of precedence does not narrow any disclaimer or acknowledgment we surface to you directly in the App (for example, the alarm-reliability acknowledgment), which applies in full as shown to you; and
• (d) no conflict is to be construed to expand any party’s liability beyond what these Terms state.

Capitalised terms not defined in one document have the meaning given in another.

3. Changes to these Terms

We may modify these Terms. If a change is material, we give reasonable notice (in-app or email) before it takes effect and, for material changes, ask existing users to re-accept. Continued use after the effective date means you accept the revised Terms. A version archive is available at awakennapp.com/terms/archive.

4. Eligibility

You must be at least 13 years old — or 16 in the EU/EEA and anywhere else the minimum age of digital consent is 16 (and any higher local minimum). If you are under the age of majority where you live, you may use the App only if a parent or guardian accepts these Terms as the contracting party on your behalf (not merely consents to your use). By using the App you represent that you meet these requirements; where you do not, the contract is formed with your parent or guardian.

5. Your account

The App creates an account for you (anonymously, or via Sign in with Apple). You are responsible for activity under your account and for keeping your device and credentials secure. Notify us at business@awakennapp.com if your account is compromised.

6. Subscriptions, free trial, billing, and refunds

Awakenn is offered as an auto-renewable Subscription (monthly or annual) after a free trial. The full terms are in the Subscription Terms. In summary: payment is charged to your Apple ID at confirmation; the Subscription auto-renews unless cancelled at least 24 hours before the period ends; manage or cancel in your Apple ID settings; purchasing during a trial ends the trial immediately; fees are non-refundable except where required by law or granted by Apple.

7. Licence to use the App

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use the App on Apple-branded devices you own or control, for personal, non-commercial use. We and our licensors retain all right, title, and interest in the App.

8. Intellectual property

All content in the App — devotions, audio, text, scripture selections, imagery, design, and software — is owned by us or our licensors and protected by intellectual-property laws. Except for the licence in Section 7, no rights are transferred to you.

9. Acceptable use

You agree not to: (a) use the App unlawfully or in breach of these Terms; (b) copy, distribute, modify, or create derivative works of any content; (c) reverse-engineer, decompile, or attempt to extract source code, except where this restriction is prohibited by law; (d) use bots, scrapers, or automated means to access the App; (e) use any App content to train or develop any artificial-intelligence or machine-learning model without our prior written consent; (f) resell, sublicense, or commercially exploit the App; (g) impersonate any person or misrepresent affiliation; or (h) interfere with or disrupt the App, its servers, or its security.

10. Content you create

You retain ownership of Your Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and process Your Content solely to operate the App — and, where you have given the separate optional consent described in the Privacy Policy, to improve the App and its content — in each case as described in the Privacy Policy. You are responsible for Your Content and represent you have the right to submit it, and that it does not infringe any third-party right or violate any law.

11. Copyright infringement — notice and takedown

We respond to notices of claimed infringement under the U.S. Digital Millennium Copyright Act (DMCA, 17 U.S.C. §512) and other applicable laws. Send notices to our Copyright Agent: Awakenn Pte. Ltd., email business@awakennapp.com. A valid notice must include the elements required by 17 U.S.C. §512(c)(3) (signature; identification of the work and the allegedly infringing material; your contact details; a good-faith statement; and a statement under penalty of perjury). You may submit a counter-notice under §512(g)(3). We terminate repeat infringers in appropriate circumstances. Your Content is private and not publicly displayed, so third-party infringement risk via the App is low; this policy is a good-faith measure.

12. Feedback

If you submit feedback, ideas, suggestions, or error reports (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable licence to use and exploit that Feedback for any purpose without compensation or attribution. Feedback is not confidential. This does not apply to Your Content (Section 10).

13. Disclaimer of warranties — including alarm reliability

THE APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, compatible with your device, or that defects will be corrected.

The health, wellness, and spiritual-content disclaimers and the further alarm and no-reliance terms in the Disclaimers form part of these Terms. Beta and pre-release features (for example TestFlight or in-app flags) are provided strictly “as is” and may be removed at any time.

Statutory consumer rights (Singapore and elsewhere). Nothing in these Terms excludes, restricts, or modifies any right or remedy you have under Singapore’s Consumer Protection (Fair Trading) Act 2003 (CPFTA), the Unfair Contract Terms Act 1977 (Cap. 396), the PDPA, or any other non-excludable provision of applicable law; if any provision conflicts with such a right, that right prevails to the extent of the conflict and the rest of these Terms continues in force.

14. Health, wellness, and spiritual content

Awakenn’s devotions, meditations, prayers, scripture, and related material are for spiritual enrichment and general well-being only and are not medical, psychological, mental-health, or professional pastoral advice, and not a substitute for professional care. See the full Disclaimers. In an emergency, contact your local emergency services immediately.

15. Limitation of liability

Nothing in this Section limits your non-excludable statutory rights (see the savings clause in Section 13).

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (AND OUR AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, or for loss of profits, data, goodwill, or service interruption, arising out of or relating to these Terms or your use of (or inability to use) the App, even if advised of the possibility. The parties agree that any economic loss arising from an alarm or notification failing to sound or function as expected (for example a missed flight, appointment, or shift) is indirect or consequential loss within this exclusion, given the backup-alarm acknowledgment in Section 13.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, OR OTHERWISE) WILL NOT EXCEED THE GREATER OF (A) THE SUBSCRIPTION FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) SGD 100.

These limits do not apply to: (i) death or personal injury caused by our negligence; (ii) our fraud or fraudulent misrepresentation; (iii) any liability that cannot be excluded or limited by law (including under the CPFTA); or (iv) your indemnification obligations. The parties agree these limits are a reasonable allocation of risk and a fundamental basis of the bargain.

16. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold us harmless (and our affiliates, directors, employees, agents, and licensors) from any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the App in breach of these Terms; (b) your violation of any third-party right or any law; or (c) Your Content. We may assume the exclusive defence of any indemnified matter, and you agree to cooperate and not to settle without our prior written consent. Nothing in this Section requires you to indemnify us to any extent prohibited by applicable consumer-protection law; if you are a consumer, this indemnity is limited to claims arising from your wilful or unlawful conduct.

17. Third-party services

The App relies on third-party services (Apple, Supabase, RevenueCat, PostHog, Firebase). We are not responsible for their availability, acts, or omissions, and your use of them may be subject to their own terms.

18. Dispute resolution

18.1 Informal resolution first

Before starting any proceeding, send us a written notice at business@awakennapp.com describing the claim and the relief sought. The parties will negotiate in good faith for 30 days. This period may be shortened or waived by mutual written agreement.

18.2 Binding arbitration (default for users outside Singapore and the EU/EEA/UK)

Except as provided in Sections 18.7 and 18.8, if a dispute is not resolved informally, it will be finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) under the SIAC Arbitration Rules then in force, incorporated by reference. (a) Seat: Singapore; the law of this arbitration agreement is Singapore law. (b) Tribunal: one arbitrator; if the parties cannot agree within 14 days, the SIAC Court appoints. (c) Language: English. (d) Hearing: in Singapore or by videoconference; for claims of USD $5,000 or less either party may elect a documents-only procedure. (e) Fees: allocated under the SIAC Schedule of Fees; for claims of USD $10,000 or less brought by you in good faith, we will pay the SIAC administrative and arbitrator fees, subject to the arbitrator’s final allocation; where Section 18.4 applies, this fee commitment extends only to claims that have been selected or batched to proceed, not to claims while they are stayed. (f) Confidentiality: the parties keep the arbitration confidential unless the law requires otherwise. (g) Arbitrability: the tribunal decides its own jurisdiction. (h) Consolidation: related arbitrations may be consolidated under the SIAC Rules. (i) Small-claims option: instead of arbitration, either party may bring an individual claim in a small-claims court (or equivalent low-value tribunal) of competent jurisdiction where you reside, provided the claim remains individual and within that court’s jurisdictional and monetary limits.

18.3 Class-action waiver

To the maximum extent permitted by law, claims must be brought individually, not as a plaintiff or class member in any class, consolidated, collective, or representative proceeding. If this waiver is unenforceable for a claim, this arbitration agreement is void as to that claim, which proceeds in court under Section 19.

18.4 Mass and coordinated arbitration

If 25 or more substantially similar demands are filed by the same or coordinating counsel within 90 days, the parties will use a bellwether process: each side selects up to ten representative claims to proceed first, remaining claims are stayed, the parties then mediate for 60 days, and unresolved claims may be batched (groups of up to 50). The limitation period in Section 18.9 is tolled for stayed claims. If this Section is held unenforceable, it is severable and does not affect Section 18.3.

18.5 Jury-trial waiver

Where any claim proceeds in court, you and we each waive any right to a jury trial to the fullest extent permitted by law.

18.6 30-day opt-out

You may opt out of Sections 18.2–18.5 by emailing business@awakennapp.com within 30 days of first accepting these Terms, stating “I opt out of the Arbitration Agreement.” Opting out does not affect any other part of these Terms.

18.7 Singapore residents

If you are resident in Singapore, the arbitration requirement in Section 18.2 does not prevent you from bringing an eligible claim before the Singapore Small Claims Tribunals or another Singapore court of competent jurisdiction. Under section 5(5) of the Small Claims Tribunals Act 1984, an arbitration agreement does not bar a consumer from bringing a claim within the Tribunals’ jurisdiction, and nothing in these Terms ousts that access. The Tribunals’ own jurisdictional and time limits apply to such claims (including their monetary cap and the requirement to file within the statutory period, which may be shorter than the period in Section 18.9). Disputes you bring are governed by Singapore law.

18.8 EU/EEA and UK consumers

If you are a consumer resident in the EU/EEA or the United Kingdom, the arbitration requirement does not apply to you. You may bring claims in the courts of your country of residence, and nothing deprives you of mandatory consumer-law protection there.

18.9 Limitation period

To the maximum extent permitted by law, any claim must be commenced within one (1) year after it accrues, or be permanently barred. This does not apply where applicable law imposes a non-waivable longer period, to EU/EEA or UK consumers with mandatory rights, or to a Singapore Small Claims Tribunals claim under Section 18.7 (which is subject to that tribunal’s own time limits, not this one-year period).

18.10 Carve-outs and survival

Either party may seek injunctive or equitable relief in court to protect intellectual-property rights or prevent irreparable harm, and (in California) nothing waives the right to seek public injunctive relief where it cannot be waived. This Section 18 survives termination and applies to claims relating to any period these Terms were in effect.

19. Governing law

These Terms, and any dispute not subject to arbitration, are governed by the laws of Singapore, without regard to conflict-of-law rules. Subject to Section 18, the courts of Singapore have non-exclusive jurisdiction, except that EU/EEA and UK consumers may bring claims in their country of residence, and nothing restricts a consumer’s rights under applicable mandatory local law. Any dispute about the Privacy Policy or Subscription Terms is subject to this Section and Section 18.

20. Apple App Store — Licensed Application terms

These additional terms apply because you obtained the App from the Apple App Store. These Terms are between you and us only, not with Apple, and Apple is not responsible for the App or its content.

• (a) We, not Apple, are solely responsible for the App and its content.
• (b) The licence in Section 7 is limited to Apple-branded devices you own or control, per the Apple Media Services Terms and Conditions.
• (c) We alone provide maintenance and support; Apple has no such obligation.
• (d) If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation.
• (e) We, not Apple, are responsible for product-liability, legal and regulatory-conformance, and consumer-protection claims relating to the App.
• (f) We, not Apple, are responsible for addressing any third-party claim that the App infringes intellectual-property rights.
• (g) Legal compliance and export controls. You represent that you are not located in an embargoed or “terrorist-supporting” country and are not on any U.S. Government restricted-party list (including the Treasury SDN list or Commerce Denied Persons/Entity List); you will not use the App in the development or use of chemical, biological, radiological, nuclear, or missile weapons or other weapons of mass destruction; and you will comply with all applicable export laws, including the U.S. Export Administration Regulations (15 C.F.R. Parts 730–774) and OFAC sanctions.
• (h) Questions, complaints, or claims about the App should be directed to: Awakenn Pte. Ltd. · email business@awakennapp.com.
• (i) You must comply with applicable third-party terms (for example, your wireless carrier agreement).
• (j) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

21. Termination

We may suspend or terminate your access if you breach these Terms or for other lawful reasons. On termination, your licence ends. Sections that by their nature survive — including Sections 8, 10–16, 18, 19, and 22 — survive termination.

22. General

• Changes to the App. We may modify, suspend, or discontinue any feature at any time; where practicable we give notice of material changes.
• Interpretation — no construction against drafter. You have had the opportunity to review these Terms (and to seek independent advice). No rule of construction will be applied to disadvantage a party because that party drafted these Terms. This does not override the reasonableness review under the UCTA or the CPFTA.
• Severability. If any provision (or part) is invalid, illegal, or unenforceable, the rest remain in force, and that provision applies with the minimum modification needed to make it valid.
• Governing language. English is the controlling version; any translation is for convenience only.
• Relationship of the parties. You and we are independent parties; nothing creates a partnership, joint venture, agency, franchise, employment, or fiduciary relationship.
• No waiver. A failure to enforce a provision is not a waiver.
• Headings. Headings are for convenience only and do not affect interpretation.
• Entire agreement. The Agreement (Section 2) is the entire agreement regarding the App.
• Assignment. You may not assign these Terms; we may assign them (for example, in a merger or sale of assets). Where an assignment affects your personal data, we will notify you as described in the Privacy Policy.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Accessibility. For accessibility accommodations, contact business@awakennapp.com.
• Notices. Legal notices to us: business@awakennapp.com.

23. How you accept these Terms — electronic assent and records

Acceptance. These Terms become binding when you (a) tap “Agree” or “Continue” on the onboarding acceptance screen, or (b) create an account. The App presents these Terms with a clearly labelled acceptance control before you proceed; mere use without an affirmative step is not relied on as initial acceptance. Changes to these Terms are governed by Section 3: for material changes we give notice and ask you to re-accept; for other changes, your continued use after the stated effective date constitutes acceptance of the change.

Records. We retain a record of the version you accepted, the date and time, and the App version and platform.

Consent to electronic communications. You agree we may provide notices, disclosures, and agreements electronically (in-app, push, or email), effective under Singapore’s Electronic Transactions Act 2010 and, where applicable, the U.S. E-SIGN Act. Consent to optional data uses (for example marketing) is collected separately and is not a condition of using the App (see the Privacy Policy).

24. Contact

Awakenn Pte. Ltd. · business@awakennapp.com — for support, legal notices, disputes, and copyright alike